top of page
Shop FAQs
  • What are your payment methods?
    You may pay via Credit or Debit Card via PayPal, GCash, and Online Transfer or Bank Deposit via BDO or BPI.
  • How much is Shipping Free?
    Shipping fee varies depending on shipping adddress: PHP 150 delivery fee: Quezon City, Makati, Mandaluyong, Pasig, San Juan, Taguig, and Sta. Rosa (Laguna) and Biñan (Laguna) PHP 200 delivery fee: Cabuyao (Laguna) PHP 250 delivery fee: Manila, Caloocan, Las Piñas City, Malabon, Marikina, Muntinlupa, Navotas, Parañaque, Novaliches, Pasay, Valenzuela, and San Pedro (Laguna) PHP 300 delivery fee: Rizal, Canlubang (Laguna), Calamba (Laguna) PHP 350 delivery fee: Carmona (Cavite) PHP 500 delivery fee: Dasmariñas (Cavite), Tanza (Cavite) and Imus (Cavite)
  • When will my products arrive?
    Expect your orders to arrive within 3-5 days after you receive the payment confirmation email.
  • Can I change my shipping address?
    Please email us immediately at shop@skin101.ph for any modifications to your order!
  • How can I redeem my e-GCs?
    We keep a record of your balance in our clinics. SImply present your name and a valid ID at the front desk to redeem your e-GCs.
  • Do my eGCs expire?
    Nope! You may use your e-GCs anytime after receiving a confirmation email and when clinics are open.
  • How do I know the balance of my e-GCs.
    Simple message us to find out your balance!
  • Can I refund or exchange my order?
    We currently do not offer refunds or exchanges for our e-GCs.
  • I have issues with my order. What do I do?
    Email us at shop@skin101.ph and we will help you out with your order.
bottom of page